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user experience

A checklist for a new user in an old environment

12 September 2022 by Sami Rissanen

It is too often that I come across situations where the only technical writer in a company has changed and the new user was provided with zero internal documentation on how to use their copy of … Read More

Categories News Tags CMS, conventions, DoX, environment, new, old, structured authoring, structured writing, stylesheet, system, Tag, technical writing, user, user experience, workflow

User-Controlled Conditioned Manuals

27 April 2022 by Sami Rissanen

When I attended the 2022 Vakki symposium, I discussed the means to increase how usable documents are with the presenters after one of the presentations there. Specifically, the topic was how to target content batter according … Read More

Categories News Tags CMS, conditioning, DoX, identifiers, innovation, Publication, publishing format, structured writing, Tag, user, user experience, vakki

DoX CMS through the eyes of technical support and its range of documentation practices

25 March 2021 by Sami Rissanen

This is not an article about new features that we will implement or the value which DoX can provide. This is merely a personal overview of my experiences with DoX CMS from both sides of the … Read More

Categories News Tags procedure, structured writing, system, technical writing, use experience, user experience

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70100 Kuopio, Finland
+358 10 397 3300

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www.dox.fi

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