LinkOne
One everywhere. Everything in one.
Make your spare part business digital and move it online. Hitachi's LinkOne system that we supply is a comprehensive solution for handling your spare part business. It includes a system to build and share virtual spare part books, a system for ordering spare parts, and related reporting tools. For our part, we provide it with the best available support locally as well as locally maintained servers.
LinkOne as a service has four parts
Digital spare part books in LinkOne
LinkOne is a modern digital system for spare part books. You can build interactive and visualized spare part books for different stakeholders with it.
Spare part orders
With LinkOne's spare part orders, users can send their order for the parts that they selected from the spare part book inside the same system. The order is delivered to the manufacturer's database in the requested format.
Reporting
Reports let you observe how users engage with the system. These reports are available in formats compatible with Excel which makes it possible to apply Excel's features. For example, you can track which parts are visited most. LinkOne also includes a feedback channel.
LinkOne Assistant
LinkOne Assistant streamlines building spare part books for your business. Its smart features make putting such books together a breeze. You integrate this assistant with your other systems to automate production.
Added value
Grow your after sales service by making your spare part catalogs available to those who need them.
Efficiency
You can automatically import the contents for spare part books from PDM, PLM, or CAD systems. This transfers such content over easily and reliably.
Reliability
Each spare part is linked to images which show where it gets used and you always retrieve the correct identifiers for them.
All in one
Do not worry about integration between different systems for building spare part books, delivering them, and ordering from them.
Get LinkOne like this
1.
System showcases
Send us a message and our experts will answer any questions. They can also showcase how the systems that interest you can best meet your needs.
We will organize for system demos as virtual meetings with you, and these meetings take from 30 to 60 minutes based on what you need.
2.
Implementation plans
We outline how we can implement your requests with the systems that we provide. If they require further development, we provide an estimate of the associated costs. Our help with planning involves no expenses.
You and we can then negotiate the timeline and responsibilities based on such plans before we begin implementation.
3.
Deployment
We put together environments for you in the systems that you purchased. This includes styles for your publications based on your specificaions.
We also provide personal training for the systems that you purchased. Outside the training, you can ask us for further details for free. You can also record such training to help your new users later or as reminders.
Let's discuss what you need
Send us a message where you tell us of the challenges that your business faces with documentation and information management. Our experts will contact you back and discuss our solutions to fix those issues.
Tommi Tolvanen
tommi.tolvanen@dox.fi
+358 (0)40 589 2689