- DoX ZEA
Zea solutions for digital product information in industry
DoX Systems brings two complementary Zea systems to Finland: Zea Parts for the spare parts business and Zea Cortex for technical documentation and customer support.
One goal: more value from product information.
Zea Parts
Interactive 3D Spare Parts Catalogs
Making the identification, ordering, and sale of spare parts easier.
Zea Cortex
Artificial Intelligence for Technical Documentation
Leverage all your technical knowledge – across documents, support, and the organization.
They trust us
Interactive 3D Spare Parts Catalogs for Manufacturers
Zea Parts transforms CAD models into comprehensive, interactive 3D spare parts catalogs. Serial-number-specific data, real-time availability, and easy ordering—all in one solution.
Sell more spare parts
Make it easier for customers to find and order spare parts.
Reduce incorrect parts orders
Visual 3D recognition improves order reliability.
Keep the spare parts list up to date
Updates directly from CAD models.
Make maintenance work easier
Serial-number-specific models and the correct parts are available quickly.
Two different solutions. One goal: better utilization of product information.
Zea Parts and Zea Cortex operate as separate systems that complement each other and add value throughout the entire product lifecycle.
Artificial intelligence for technical documentation, customer support, and information management
Zea Cortex consolidates scattered product information into a single, reliable data layer and makes it available for use across the organization.
It utilizes your own documents, BOM structures, maintenance data, and the expertise of your specialists – and provides answers based solely on these sources.
General information
General industrial expertise
Company-specific technical information
Documents, CAD, BOM, maintenance history
Experts' Tacit Knowledge
Experiences and practical solutions
Cortex TechDocs
Technical documentation at the planned speed
- Produces instructions, maintenance instructions, and technical bulletins
- Utilizes CAD, BOM, and existing documents
- Create illustrations (images, CAD, sketches)
- Multilingual documentation
- The authors review and take ownership of the final result.
Cortex Support
Support for customers and teams – always available
- Respond to inquiries from customers, retailers, and service-related questions 24/7
- Utilizes own documents and previous support cases
- Prepares summaries of support cases
- Create training material and onboarding instructions
- Saves experts' responses for future use
Zea Cortex – learns, evolves, and reduces the need for support.
Support
Customers ask questions
Problem Solved
Answers are found
Knowledge Captured
Expert knowledge accumulates
Better Documentation
Gaps are addressed
Faster Support
Customers find answers more easily
What does this mean in practice?
450 h → 8 h
Production of a technical manual (example project)
56.25x faster
Compared to the traditional production method
24/7 availability of information
A project implemented using ZEA Cortex
Multiple languages
Documents and responses for international markets
How do Zea solutions complement each other?
Zea Parts
Visualization and sale of spare parts
Helps customers find the right spare parts, speeds up ordering, and grows the spare parts business.
Zea Cortex
Technical Information and Support
Helps produce documentation and provides quick access to technical information – for customers and within the organization.
Would you like to see which Zea solution is right for your company?
Let’s discuss your needs and see how Zea Parts and Zea Cortex can add value specifically to your business.
Frequently Asked Questions
What is DoX CMS and how does it help my company?
DoX CMS is a browser-based content management system for creating, managing, and publishing technical documentation. It enables companies to efficiently manage user manuals, spare parts catalogs, and other technical content across various languages and publishing channels.
What kinds of documents can be managed with DoX Systems solutions?
DoX Systems solutions enable the management of various types of technical documentation, such as user manuals, maintenance instructions, spare parts catalogs, product manuals, and other content required to support products.
How does DoX CMS improve documentation efficiency?
DoX CMS enables content management in smaller, reusable components. This reduces redundant work and speeds up document updates and maintenance.
What is ZEA and what can it be used for?
ZEA is a next-generation 3D publishing system that enables the smooth online presentation of 3D models. It is particularly well-suited for spare parts databases and interactive manuals produced with DoX CMS.
What is LinkOne and what are its benefits?
LinkOne is an electronic spare parts solution that enables the creation and distribution of spare parts databases. It includes tools for managing spare parts data, processing orders, and reporting.
Do the DoX Systems solutions support multiple languages and publishing channels?
Yes. DoX CMS enables the management of structured content across multiple languages and publishing channels, ensuring that information remains consistent and up to date.
How does DoX Systems ensure the reliability of documentation?
DoX Systems reduces errors by utilizing the same content components across multiple documents instead of separate copies. This ensures that users always have access to correct and up-to-date information.
How can I get started with DoX Systems solutions?
You can contact DoX Systems experts and book a free demonstration. The experts will present suitable solutions, assess your needs, and help plan the implementation.
The optimized 3D models provided by the ZEA presentation system are about to revolutionize the market for manuals and spare parts.
Our Canadian partner ZEA has developed a method to simplify and present 3D models in a way which allows products’ 3D models to be shared online without intensive preparation and with minimal bandwidth required. Like this, you will not accidentally share any confidential information included in your original models’ files.
The ZEA presentation system simplifies these 3D models when they are imported in it and makes them available for viewing as part of its online environment. It makes these models into a spare part catalog with integrated online orders, and you can also connect content written in DoX CMS such as user instructions or internal training material to these models.
Loading such models for viewing is truly uniquely lightweight, because their file size is measured in kilobytes despite how users can freely manipulate them and control visibility at the level of individual parts involved.
Lightweight
The 3D models remain available and able to be manipulated with your device regardless of available bandwidth.
Secure
ZEA makes sure that only the information that you want to disseminate is included. This removes the risk of accidents.
Adaptable
Besides being a presentation tool for 3D models, ZEA lets you add curated modules to fit for your needs.
Direct orders
You can complete orders, including payments, for spare parts through ZEA.
Is it finally time to provide your users with models that directly correspond to your products?
Schedule a demoOwner and CEO of Dox Systems, Mikko Tauriainen:
ZEA will change how information about a product gets shared to different types of users. This will improve customer satisfaction alongside your products’ utility. These 3D models are easily handled through a computer, tablet, or even a phone screen, and you will quickly find whatever you looked for. It lets you click the relevant parts and order the needed spares, as well as to see instructions for how to change those parts.
Let’s discuss what you need
Send us a message where you tell us of the challenges that your business faces with documentation and information management. Our experts will contact you back and discuss our solutions to fix those issues.
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