- LinkOne
Find the right spare part every time – instantly.
LinkOne is an intelligent electronic spare parts catalog and content distribution solution that integrates spare parts data, ordering, and reporting into a single, easy-to-use system.
They trust us
Find the right part every time – instantly.
LinkOne is a modern electronic spare parts catalog and content distribution solution that enables the creation of visual and interactive spare parts databases to meet the needs of various stakeholders.
Digitize your spare parts business and take it online. Hitachi’s LinkOne, supplied by us, is a comprehensive solution covering the creation and distribution of electronic spare parts databases, as well as ordering systems and related reporting tools. We, in turn, provide the best possible local customer service and handle server maintenance.
LinkOne brings efficiency to the entire spare parts process.
Added value
Strengthen your after-sales operations by making your spare parts easily accessible to those who need them.
Efficiency
The contents of the spare parts database can be automatically imported from PDM, PLM, or CAD systems, ensuring a seamless and reliable transfer.
Reliability
Each part is linked to the correct installation locations—complete with images and identifiers—ensuring accurate recording.
All in one
Thanks to LinkOne, there is no need to worry about integrating different systems for generating spare parts databases, delivering them, or processing orders.
LinkOne as a service has four parts
Electronic LinkOne spare parts database
The interactive LinkOne spare parts database makes browsing for spare parts easy and pleasant. The necessary parts can be found quickly, and the rate of incorrect orders decreases.
Spare parts ordering system
In the LinkOne spare parts ordering system, the user can easily order selected parts from the spare parts database directly through the same interface. The order is transmitted directly to the equipment manufacturer's information system in the desired manner.
Reportage
Reports allow you to track user activity within the service. They are available in Excel format, enabling you to utilize Excel's tools for analysis. For example, you can see which sections are viewed the most. LinkOne also includes a feedback channel.
LinkOne Assistant
LinkOne Assistant simplifies the production process for spare parts databases. Its intelligent features make creating databases an effortless and pleasant experience. The Assistant integrates with the company's systems, enabling the automation of production.
How to acquire DoX Systems tools
01
System showcases
Contact us, and our experts will answer your questions and demonstrate the systems that interest you.
System demos are held as online meetings and typically last 30–60 minutes, depending on your needs.
02
Implementation planning
We design suitable solutions based on your needs. If implementation requires development work, we will provide a cost estimate. Assistance with planning the implementation is always free of charge.
Before implementing the systems, we agree on the schedules and the division of tasks together.
03
Deployment
We build user environments for the systems you have acquired. This also includes the visual design of your publications.
We also offer personalized training on the systems you have purchased. You can contact us at no extra cost if you have any questions. Training sessions can also be recorded for future reference.
Frequently Asked Questions
What is DoX CMS and how does it help my company?
DoX CMS is a browser-based content management system for creating, managing, and publishing technical documentation. It enables companies to efficiently manage user manuals, spare parts catalogs, and other technical content across various languages and publishing channels.
What kinds of documents can be managed with DoX Systems solutions?
DoX Systems solutions enable the management of various types of technical documentation, such as user manuals, maintenance instructions, spare parts catalogs, product manuals, and other content required to support products.
How does DoX CMS improve documentation efficiency?
DoX CMS enables content management in smaller, reusable components. This reduces redundant work and speeds up document updates and maintenance.
What is ZEA and what can it be used for?
ZEA is a next-generation 3D publishing system that enables the smooth online presentation of 3D models. It is particularly well-suited for spare parts databases and interactive manuals produced with DoX CMS.
What is LinkOne and what are its benefits?
LinkOne is an electronic spare parts solution that enables the creation and distribution of spare parts databases. It includes tools for managing spare parts data, processing orders, and reporting.
Do the DoX Systems solutions support multiple languages and publishing channels?
Yes. DoX CMS enables the management of structured content across multiple languages and publishing channels, ensuring that information remains consistent and up to date.
How does DoX Systems ensure the reliability of documentation?
DoX Systems reduces errors by utilizing the same content components across multiple documents instead of separate copies. This ensures that users always have access to correct and up-to-date information.
How can I get started with DoX Systems solutions?
You can contact DoX Systems experts and book a free demonstration. The experts will present suitable solutions, assess your needs, and help plan the implementation.
Let's discuss your needs.
Send us a message and tell us about the documentation and information management challenges your company faces. One of our experts will contact you to discuss the solutions we can offer.
Do you need assistance with spare part delivery management?
LinkOne
One everywhere. Everything in one.
Make your spare part business digital and move it online. Hitachi’s LinkOne system that we supply is a comprehensive solution for handling your spare part business. It includes a system to build and share virtual spare part books, a system for ordering spare parts, and related reporting tools. For our part, we provide it with the best available support locally as well as locally maintained servers.
LinkOne as a service has four parts
Digital spare part books in LinkOne
LinkOne is a modern digital system for spare part books. You can build interactive and visualized spare part books for different stakeholders with it.
Spare part orders
With LinkOne’s spare part orders, users can send their order for the parts that they selected from the spare part book inside the same system. The order is delivered to the manufacturer’s database in the requested format.
Reporting
Reports let you observe how users engage with the system. These reports are available in formats compatible with Excel which makes it possible to apply Excel’s features. For example, you can track which parts are visited most. LinkOne also includes a feedback channel.
LinkOne Assistant
LinkOne Assistant streamlines building spare part books for your business. Its smart features make putting such books together a breeze. You integrate this assistant with your other systems to automate production.
SCHEDULE A DEMOAdded value
Grow your after sales service by making your spare part catalogs available to those who need them.
Efficiency
You can automatically import the contents for spare part books from PDM, PLM, or CAD systems. This transfers such content over easily and reliably.
Reliability
Each spare part is linked to images which show where it gets used and you always retrieve the correct identifiers for them.
All in one
Do not worry about integration between different systems for building spare part books, delivering them, and ordering from them.
Do you need assistance with spare part delivery management?
Schedule a demoGet LinkOne like this
1.
System showcases
Send us a message and our experts will answer any questions. They can also showcase how the systems that interest you can best meet your needs.
We will organize for system demos as virtual meetings with you, and these meetings take from 30 to 60 minutes based on what you need.
2.
Implementation plans
We outline how we can implement your requests with the systems that we provide. If they require further development, we provide an estimate of the associated costs. Our help with planning involves no expenses.
You and we can then negotiate the timeline and responsibilities based on such plans before we begin implementation.
3.
Deployment
We put together environments for you in the systems that you purchased. This includes styles for your publications based on your specificaions.
We also provide personal training for the systems that you purchased. Outside the training, you can ask us for further details for free. You can also record such training to help your new users later or as reminders.
Find out more on deployment here
Let’s discuss what you need
Send us a message where you tell us of the challenges that your business faces with documentation and information management. Our experts will contact you back and discuss our solutions to fix those issues.
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