Mantsinen selects DoX for documentation of BIG machines
Kuopio, January 31, 2018.
Mantsinen is an international, family owned builder of material handlers and hydraulic mobile harbour cranes located in North Karelia, Finland. Mantsinen has been in business for nearly 45 years, building large machines from 50-ton size to as big as over 300 tons. Today Mantsinen has over 450 employees and has an extensive partner network covering over 50 countries globally.
Mantsinen decided to move their entire documentation practice to structured documentation because it improves the quality of the documentation while saving them money. DoX, being designed for collaborative authoring, publishing and management content throughout a product lifecycle is an ideal choice for international provider like Mantsinen and was selected for publishing of user manuals. DoX built-in support for language translations is also key functionality.
Jussi Lappi, Director of Customer Support at Mantsinen summarized the benefits: “DoX improves the re-usage of documentation content, reduce the costs of language translations and generally make it easier to manage the content update cycles. DoX workflow support and review process help us to create better manuals and keep our customers satisfied”.
Cloud based DoX is rapid to take into use. At Mantsinen DoX was taken into use in 4 months, during which the system was configured, content imported, and users trained. The progress of the project was tracked in weekly meetings. “We were happy to see how fast and smoothly DoX was taken into use” complemented Jussi and shares also some light into his next steps: “Our plan is to expand the usage of DoX for production of service manuals”.
“We’re very proud of being trusted by Mantsinen”, said Mikko Tauriainen, founder and Managing Director of DoX. “Mantsinen’s big machines are operated in all corners of the world and users will (hopefully) read the manuals in their local languages. The translations need to be accurate for the machines to be operated in a way they’ve been designed. This sets the bar high for the documentation system - the expertise of Mantsinen engineers needs to be transmitted to manuals efficiently and correctly.”
See it yourself. In this video Jukka Repola, Documentation Engineer at Mantsinen comments the DoX project https://vimeo.com/251471398/5634546319
About DoX (www.dox.fi)
Launched in 2006, DoX is owned by Fenten, a privately-owned leader in digital technical documentation since 1991. The company operates in Scandinavia and is the first Content Management System that supports structured documentation and Lightweight DITA.
Our parent company, Fenten has over 40 enterprise and SME customers in across Scandinavia.
About Mantsinen (www.mantsinen.com)
Since its inception, Mantsinen strategy has been to provide its customers with the most efficient and safe solutions to bulk material handling possible. Mantsinen Group currently operates two business units - Logistic Services and Material Handling Machinery - both give unique solutions to reach this goal.
Operations are divided into two business units - material handlers and logistic services. Material handlers are manufactured at Ylämylly, North-Karelia, Finland and are delivered worldwide thanks to our extensive partner network. Over the years Mantsinen has loaded and unloaded over 10 million railcars and trucks.
Mantsinen provides a wide range of hydraulic material handlers and complementing attachments. Mantsinen focuses on designing machines that are economic and ecological without compromising safety. Mantsinen group has 450 employees and the annual turnover is 55 mEUR.